Winter 2018/19 has been a very busy period so far working with three manufacturers in North Wales, a Professional Services Business, a Fashion Brand, Construction Company, Visitor Attraction and an Own Brand Retailer
Yes the new year began the same way 2018 ended with a large number of exciting projects for a variety of clients. The Autumn to Winter transition saw a shift in clients as work completed, new clients came on-board and follow on work with existing ones developed.
Three manufacturers in North Wales who have made significant improvements during their initial engagements in 2018 have identified new areas to focus on. KPIs and goals have been created, plans are evolving and tracking is in place. My job now is to encourage systematic and rigorous focus on facts and the resolution of root causes. I always take the greatest reward in this phase with a client as they demonstrate an understanding of all that I have tried to teach them.
Professional Services Business New Service Line
I am developing a new service line for an established professional services business which will be launched in April 2019. I am documenting consulting and management processes, business methodologies and tool-kits and have prepared a functional specification for an IT solution through which it will be delivered.
Fashion Brand Business Transformation
Transformation at the multi-channel, fashion brand I am supporting for twelve months is now 60% complete and January to March will be a busy period. Progress to date is on track and within budget. KPIs and outcomes is now my focus to ensure the desired result is demonstrably achieved.
Construction Company MD Coaching
Coaching for the joint managing directors of a successful construction company that is poised for significant growth continues. A revised and strengthened organisational model has been the first step in this process. My input in short bursts over the next three months will ensure they develop the internal operational strategies to cope with a three-year ramp-up
Visitor Attraction Coaching
Support for business planning at for a visitor attraction that is seeking to double visitor numbers concluded with a successful fund-raise and acquisition. Support is now migrating in to coaching for implementation of major change over the next two years.
Own Brand Retailer Support
The own brand retailer I have been supporting since the Summer has taken a break to focus on a new venture. But a session with a successful franchisor that I facilitated enabled several years learning to be explored in just a few hours. Making links with my network for clients provides a win-win-win for all. More from this client in Summer 2019.
The management consultancy support that these clients require has a number of common elements;
- The management teams are unsure of their capacity and capability and require part-time, focused support to keep them on track: this requires a blend of consulting, coaching and mentoring tuned to the individuals and the team and evolving as their skills and the situation develop
- The creation of a clear road-map and a detailed schedule of activities from start to finish that enables the phased costs and benefits to be modelled and managed
- The implementation of a management process for the change that aligns managers and their teams on common, shared objectives
- An early, yet continuous focus on the risks and opportunities and their management
This type of support requires an experienced professional that can draw on a range of experiences and tools. Listening to clients, understanding their strengths and weaknesses, and developing an approach that is customised to this complex blend of factors ensures value for money but most importantly the design of an intervention that helps rather than hinders progress. I am an experienced coach and consultant.
My abilities have been borne from three decades of supporting change in hundreds of situations. But my mantra of ‘I am only as good as my last project’ and ‘my current projects are the most important ones I have ever done’ drives me on to do the very best for my clients. I don’t talk about past successes, I don’t reminisce about the past to demonstrate how good I am. My current clients are my judges and it is them I have to satisfy.