In October 1999 I arrived at a desperate situation in Marion, Indiana. An ageing, unloved, failing factory. 25% of the workforce were laid off on my first day. I met the Plant Lead and the Unions together. Told them the turnaround process and kept to my promises. It thrived. Enthusiasm returned, as did the 25%. In 2015 it was awarded a ‘Best Factory’ Award and in 2017 was the site of a $18m investment. Proud of my input of leadership and hard work. Happy that at least two generations will benefit from high value jobs.